Shipping:
Goods are delivered by Courier Post
within a five day period (not including Saturdays, Sundays or Public
Holidays). If there is a delay due to unavailability notification will be made
at the time of confirmation of the order as to the estimated delivery time. Orders $20 and under $4.50 courier Charge - Orders $21 and over Free Delivery NZ Wide
Refunds:
You have 7 days from receipt of
the product to return (at your expense) to be eligible for a refund. A $20.00
handling fee will apply. All items must be in their original condition and
packaging. Credits may take up to 4 weeks to show on your credit card. We are
not responsible for packages lost in the mail. Please insure or add tracking
to package for your own safety. For more details, please e-mail us.
Exchange:
You have 7 days from receipt of the
product to be able to exchange your purchase. Shipping charges will apply on
the first exchanged item unless you request faster shipping. Exchanged items
will be sent via Courier Post. Product and packaging must be in original
condition, to be fully exchangeable.
Warranty:
All goods are covered by the
manufacturer's warranty for manufacturing defects. The warranty does not
include personal neglect or accidents. Any item that needs to be repaired or
replaced under warranty should be returned to our address below.
Repairs Outside of Warranty:
A
$20.00 fee charge will be charged to cover cost of the repair evaluation,
postage and handling if repair authorization is refused. You do not need to
send money when you return an item for servicing outside the warranty period,
Customer Service will contact you with a firm price.
Competitive Pricing:
We endeavor to
offer the best prices on all of our products, but if you find it cheaper, will
try to match or beat any authorised dealer's advertised price (close-outs or
specials not included). Just e-mail us where you found a price and we will
tell you if we can do better.
GST:
All products purchased and paid
for within New Zealand are inclusive of Goods and Services Tax of 15%. A Tax
Invoice will be supplied with the goods.
Price Sets - Credit Cards &
Internet Banking:
Credit Card transactions are in
New Zealand Dollars and are processed in real time in a secure gateway.
Internet Banking payments require a
twenty four (24) hour bank clearance period before confirmation of your order
is made.
Customer Services
Adventure
MultiSport Options
PO Box 935
Pukekohe 2340
Tel/Fax: 09 238
0761
E-mail
us
